Emotional Intelligence: A 20/20 MDS® Workshop Kit

Emotional Intelligence: A 20/20 MDS® Workshop Kit
Although there is some dispute about what constitutes human intelligence or human emotion (and how it might be successfully measured) this module suggests that the term emotional intelligence draws on two simple concepts. To be'intelligent' or what we will term 'applying knowledge appropriately'� and to be 'emotionally astute' or 'tuned in', or what we will term 'applying feelings appropriately'�. Emotional intelligence is driven by two major factors. These are people's basic drive or motivation and the relative structure or flexibility of their thinking about themselves and others. It is therefore suggested that 'applying knowledge appropriately' is fundamentally about analysis and intuition, and 'applying feelings appropriately' is fundamentally about experience and expression.

Grounded in the work of modern day psychology and neuro-science, this workshop will introduce four emotional intelligence styles that people are likely to adopt in varying degrees in dealing with life in general and other people in particular. By learning what contribution each of these style types makes, we can start to recognize that style versatility is likely to lead to the most beneficial outcome in most cases.

It is recommended that participants undertake the Emotional Intelligence Profile in conjunction with this course

Objectives
At the end of this module you will be able to:

• Identify the four stages of U-UNDERSTAND, L-LEARN, A-ASSESS and R-REVIEW of the effective emotional intelligence continuous learning cycle
• Identify and interpret the significant emotions of yourself and others
• establish productive, constructive relationships with team members, colleagues and customers 
• identify who are your colleagues and customers 
• develop relationships of trust with others 
• offer advice and help to others within the organization relating to performance against established policies and values 
• minimize and manage conflict creatively 
• behave constructively in awkward situations.

Underpinning Competencies:

• Emotional Intelligence 

The 20-20 MDS® series by WCOD is a management and leadership development program designed for professionals seeking to improve their management and leadership skills to help them reach their potential in the work world.  Until now, the courses and workshops in this program were only available as a complete course of study within an accredited program.  WCOD has recently begun making the eLearning courses and workshops from this management and leadership development program available to learners, trainers, coaches and consultants on a course-by-course basis. 

The 20-20 MDS® Workshop Course Packs for trainers and coaches provide a fully scripted PowerPoint presentation on the topic which can be used as-is or tailored as much as necessary to meet participant needs.   Also provided is a participant workbook which includes key materials from the presentation, and provides space for attendees to write their reflections, notes on exercises, discussion summaries and more.   

Note, when you purchase a Workshop Course Pack, you are provided with an editable PowerPoint file which you may save, adapt and reuse over and over.  In addition, once you have placed the Course Pack in your shopping cart, a participant workbook will be added to your cart at no charge, which you may freely copy.

This 20/20 MDS Workshop Kit includes a fully editable scripted Powerpoint Presentation and a copy of the accompanying Participant Workbook which may be freely copied for participants. 

To sample the first 6-7 pages of the Scripted Powerpoint Presentation, please click here.




To see sample pages from the Participant Workbook, please click here.