Managing Information and Systems: A 20/20 MDS® Workshop Kit
Communication has been defined as: 'the process of passing or exchanging information, ideas or beliefs'. Another definition is that it is:'the transfer of an idea or of information from one party to another so that it is understood and can be acted upon'. Giving or receiving information is one thing. Doing so in a form that allows the information to be acted on is another. It requires clarity and fitness for purpose and is more difficult and complex than at first appears.
This module explores the process of communication and emphasises the need to collect and apply only relevant and appropriate information in your role as a manager. With information coming at you from every side, the way in which you review and analyze what is important and what is not, will make a fundamental difference to the decisions you take and the advice and help you provide.
Objectives
At the end of this module you will be able to:
- describe the key characteristics of effective communication and their importance in the workplace
- assess and evaluate information so as to identify trends and issues
- establish and maintain appropriate systems for collecting, reviewing and using information
- analyze information from a range of sources for use in the decision-making and problem solving process
- select and implement management and communication systems
Underpinning Competencies:
- Thinking clearly and analytically
- Listening and Organizing
- Reciprocal communication
- Getting unbiased information
The kit includes a scripted Powerpoint Presentation and a copy of the accompanying Participant Workbook which may be freely copied for participants.
The 20-20 MDS® series by WCOD is a management and leadership development program designed for professionals seeking to improve their management and leadership skills to help them reach their potential in the work world. Until now, the courses and workshops in this program were only available as a complete course of study within an accredited program. WCOD has recently begun making the eLearning courses and workshops from this management and leadership development program available to learners, trainers, coaches and consultants on a course-by-course basis.
The 20-20 MDS® Workshop Course Packs for trainers and coaches provide a fully scripted PowerPoint presentation on the topic which can be used as-is or tailored as much as necessary to meet participant needs. Also provided is a participant workbook which includes key materials from the presentation, and provides space for attendees to write their reflections, notes on exercises, discussion summaries and more.
Note, when you purchase a Workshop Course Pack, you are provided with an editable PowerPoint file which you may save, adapt and reuse over and over. In addition, once you have placed the Course Pack in your shopping cart, a participant workbook will be added to your cart at no charge, which you may freely copy.
The 20-20 MDS® series courses and workshops are most appropriate for use with aspiring, junior or middle managers seeking to improve their management and leadership skills to help them reach their potential in the work world. These presentations contain a useful mix of theory, practical explanation of concepts and offer the chance to engage with the material through discussions and activities in group situations.
The 20-20 MDS® Trainer’s Workshop Course Packs are designed for use by Trainers, Facilitator, Coaches and other professionals who are leading individuals on a learning journey.
This 20/20 MDS Workshop Kit includes a fully editable scripted Powerpoint Presentation and a copy of the accompanying Participant Workbook which may be freely copied for participants.
These resources are provided as downloadable materials. Once your purchase has been completed, you will be provided with a link to download your files. In these Workshop Course Packs, you are provided with an editable PowerPoint file which you may save, adapt and reuse over and over.
In addition, once you have placed the Course Pack in your shopping cart, the participant workbook will automatically be added to your cart. A separate link to download this resource will also be provided to you. You may freely copy the workbook for participants in your courses.