Item #: RSB-A-OL -
An online eLearning course exploring the topic of Assertiveness through the use of video vignettes and an expert facilitator.
Assertiveness is a philosophy and a technique of communication. It involves getting a deeper understanding of just what goes on when we interact with others, particularly when an element of conflict...
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Price: $60.00
Item #: RSB-IO-OL -
An online eLearning course exploring the topic of Influencing Others through the use of video vignettes and an expert facilitator.
We influence other people every day of our lives, intentionally or not. Every conversation we have and every interaction we have with another person is an influencing opportunity. This might be as...
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Price: $60.00
Item #: RSB-LIS-OL -
An online eLearning course exploring the topic of Listening through the use of video vignettes and an expert facilitator.
Listening skills are a vital part of the oral communication process. Most of us think of listening as a passive activity where we simply take in information sent by others (sometimes well and...
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Price: $60.00
Item #: RSB-NS-OL -
An online eLearning course exploring the topic of Negotiating Skills through the use of video vignettes and an expert facilitator.
Negotiating is an activity we perform on many more occasions than we may think. We negotiate to: Bargain on the price of a produce or a service. Settle differences in a dispute situation. Agree on a...
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Price: $60.00
Item #: RSB-PRES-OL -
An online eLearning course exploring the topic of Presentation Skills through the use of video vignettes and an expert facilitator.
The ability to present well can be a significant benefit in organizational life. It can help you to share your ideas, gain support for your recommendations, train or coach others, win a promotion or...
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Price: $60.00
Item #: RSB-TB-OL -
An online eLearning course exploring the topic of Team Building through the use of video vignettes and an expert facilitator.
Success in any organization today rests heavily upon how well we perform as a team. Most people accept that a champion team will beat a team of champions but how do you create a champion team?...
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Price: $60.00
Item #: RSB-TC-OL -
An online eLearning course exploring the topic of Team Communication through the use of video vignettes and an expert facilitator.
Effective communication is a vital part of almost every activity in the organisation, including the integration of tasks at every level: production, marketing, selling, servicing, budgeting,...
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Price: $60.00
Item #: RSB-TSE-OL -
An online eLearning course exploring the topic of Telephone Service Excellence through the use of video vignettes and an expert facilitator.
Every call is an opportunity to provide service that adds value to a caller-this is the case whether the person on the other end of the line is an internal colleague or an external customer. The...
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Price: $20.00
Item #: INSTCOM-OL -
This online Communication Effectiveness instrument looks at an individual's ability to effectively get their message across clearly using seven separate categories.
Getting your message across in a way that is clear and coherent to everyone that is listening is a critical skill in organizational as well as personal life. The Communication Effectiveness Profile...
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Price: $20.00
Item #: INSTLIST-OL -
This online Listening Effectiveness instrument looks at an individual's capacity to listen effectively or to listen empathetically and attentively using seven separate categories.
Although we can all listen quite efficiently on a technical or functional level, a relatively small number of people can actually listen with true understanding and empathy. The Listening...
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Price: $20.00
Item #: INSTNRB-OL -
This online instrument looks at an individual's capacity to network effectively with other people or to successfully build relationships in seven separate categories.
The ability to network effectively with others is not only personally rewarding (as you build stronger and broader relationships with other people) but is one of the most efficient and cost...
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Price: $59.00
Item #: INSTA-FG -
This Instrument Facilitator Guide provides sufficient information to run a full feedback workshop for participants who have completed the Assertiveness Style Profile. This is a PDF Downloadable resource.
Assertiveness Style Profile Facilitator Guide (PDF) This Instrument Facilitator Guide has everything you need to present a feedback workshop on the subject instrument. Facilitators may use the...
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Rating: none
Price: $59.00
Item #: INSTCOM-FG -
This Instrument Facilitator Guide provides sufficient information to run a full feedback workshop for participants who have completed the Communication Effectiveness Profile. This is a PDF Downloadable resource.
Communication Effectiveness Profile Facilitator Guide (PDF) This Instrument Facilitator Guide has everything you need to present a feedback workshop on the subject instrument. Facilitators may use...
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Price: $59.00
Item #: INSTIS-FG -
This Instrument Facilitator Guide provides sufficient information to run a full feedback workshop for participants who have completed the Leadership Effectiveness Profile. This is a PDF Downloadable resource.
Influencing Style Profile Facilitator Guide (PDF) This Instrument Facilitator Guide has everything you need to present a feedback workshop on the subject instrument. Facilitators may use the...
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Price: $59.00
Item #: INSTLE-FG -
This Instrument Facilitator Guide provides sufficient information to run a full feedback workshop for participants who have completed the Listening Effectiveness Profile. This is a PDF Downloadable resource.
Listening Effectiveness Facilitator Guide (PDF) This Instrument Facilitator Guide has everything you need to present a feedback workshop on the subject instrument. Facilitators may use the material...
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No reviews yet
Rating: none
Price: $59.00
Item #: INSTNS-FG -
This Instrument Facilitator Guide provides sufficient information to run a full feedback workshop for participants who have completed the Negotiating Style Profile. This is a PDF Downloadable resource.
Negotiating Style Facilitator Guide (PDF) This Instrument Facilitator Guide has everything you need to present a feedback workshop on the subject instrument. Facilitators may use the material...
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No reviews yet
Rating: none
Price: $59.00
Item #: INSTNRB-FG -
This Instrument Facilitator Guide provides sufficient information to run a full feedback workshop for participants who have completed the Networking and Relationship Building Profile. This is a PDF Downloadable resource.
Networking and Relationship Building Facilitator Guide (PDF) This Instrument Facilitator Guide has everything you need to present a feedback workshop on the subject instrument. Facilitators may use...
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Price: $125.00
Item #: INSTCOM-DCG -
This Detailed Coaching Guide provides sufficient information to run a full feedback workshop for participants who have completed the Communication Effectiveness Profile plus detailed coaching tips and suggestions for facilitators, coaches and trainers using the profile with participants.
Communication Effectiveness Profile Detailed Coaching Guide (PDF) This Detailed Coaching Guide has everything you need to present a feedback workshop on the subject instrument plus detailed coaching...
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No reviews yet
Rating: none
Price: $125.00
Item #: INSTLE-DCG -
This Detailed Coaching Guide provides sufficient information to run a full feedback workshop for participants who have completed the Listening Effectiveness Profile plus detailed coaching tips and suggestions for facilitators, coaches and trainers using the profile with participants. This is a PDF Downloadable resource.
Listening Effectiveness Detailed Coaching Guide (PDF) This Detailed Coaching Guide has everything you need to present a feedback workshop on the subject instrument plus detailed coaching tips and...
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No reviews yet
Rating: none
Price: $125.00
Item #: INSTNRB-DCG -
This Detailed Coaching Guide provides sufficient information to run a full feedback workshop for participants who have completed the Networking and Relationship Building Profile plus detailed coaching tips and suggestions for facilitators, coaches and trainers using the profile with participants. This is a PDF Downloadable resource.
Networking and Relationship Building Profile Detailed Coaching Guide (PDF) This Detailed Coaching Guide has everything you need to present a feedback workshop on the subject instrument plus detailed...
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No reviews yet
Rating: none
Price: $12.50
Item #: INSTCOM-D -
This Communication Effectiveness instrument looks at an individual's ability to effectively get their message across clearly using seven separate categories. This is a PDF Downloadable Product.
Getting your message across in a way that is clear and coherent to everyone that is listening is a critical skill in organizational as well as personal life. The Communication Effectiveness Profile...
[more info...]
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No reviews yet
Rating: none
Price: $12.50
Item #: INSTLIST-D -
This Listening Effectiveness instrument looks at an individual's capacity to listen effectively or to listen empathetically and attentively using seven separate categories. This is a PDF Downloadable Product.
Although we can all listen quite efficiently on a technical or functional level, a relatively small number of people can actually listen with true understanding and empathy. The Listening...
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No reviews yet
Rating: none
Price: $12.50
Item #: INSTPS-D -
This instrument looks at an individual's capacity to network effectively with other people or to successfully build relationships in seven separate categories. This is a PDF Downloadable Product.
The ability to network effectively with others is not only personally rewarding (as you build stronger and broader relationships with other people) but is one of the most efficient and cost...
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No reviews yet
Rating: none
Price: $12.50
Item #: INSTSEP-D -
This downloadable Service Effectiveness Profile instrument examines a broad set of skills and competencies most often associated with service excellence. Although there is some disagreement regarding what constitutes the particular service skills or competencies that people need most, it is possible to distill some key themes or broad categories from which most good service-givers will draw. This is a PDF Downloadable Product.
This Service Skills profile is a broadly based instrument that looks to measure the personal service giving capabilities of individuals. This is aimed at all kinds of service giving positions...
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Price: $15.00
Item #: INSTA-OL -
This online Assertiveness Profile fully integrates with both the conflict and negotiation instruments in looking at an individual's assertiveness style. The instrument plots individual scores in all quadrants of a grid, which reveal their use of four distinct assertiveness styles.
This profile (which takes around 25 minutes to complete) fully integrates with both the Conflict and Negotiation instruments in looking at an individual’s assertiveness style. The personalized...
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