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Item #: 2020C1-WP -
A Trainer's Workshop Course Pack for a presenting a full or half day workshop from the 20-20 MDS® series on the topic of Coaching and Getting the Most Out of Others to professionals seeking to improve their management and leadership skills.
Coaching and Getting the Best Out of Others - Level 1 How effective you are in your management role will depend not only on the results which you produce but also on the way in which you achieve...
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Item #: RSB-A-PPT -
This Assertiveness Rapid Skill Builder Half-Day PowerPoint Workshop Kit explores the subject of assertiveness and offers a whole process to help you to build skills in this critical area. It features optional video files including vignettes which can be woven through the presentation by the Facilitator. It includes a scripted PowerPoint and a 24 page workbook version of our popular Rapid Skill Builder Booklet.
Assertiveness: An RSB PPT Workshop KitAssertiveness is a philosophy and a technique of communication. It involves getting a deeper understanding of just what goes on when we interact with others,...
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Item #: 2020WWOH-WP -
This 20/20 MDS® Trainer's Full-Day Workshop Course Pack includes a fully scripted 38-slide PowerPoint presentation on the topic of Building Relationships in the Healthcare sector - with exercises, discussion points more, along with a Participant Workbook which can be freely copied for participants.
Building Relationships in the Healthcare sector: A 20/20 MDS® Workshop KitThis module is designed to help you to review and develop your relationships with the people with whom you work in any...
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Item #: 2020BIT-WP -
This 57 slide PowerPoint with fully scripted notes is aimed at people in the organization who have overall responsibilities for making substantive business or business process improvements and for increasing operational efficiency and effectiveness across the enterprise. It therefore explains many of the BIT techniques and tools that can be deployed
Business Improvement Techniques, or BIT as it is called for short, focuses on 'doing things right' more than it does on 'doing the right thing'. In other words, the focus of BIT is on ensuring that...
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Item #: RSB-CM-PPT -
One of the key life competencies required of people in all sorts of different situations today is the ability to anticipate and respond effectively to change. This Change Management Rapid Skill Builder Half-Day PowerPoint Workshop Kit uses a six step approach to more effective change management. It features optional video files including vignettes which can be woven through the presentation by the Facilitator. It includes a scripted PowerPoint and a 24 page workbook version of our popular Rapid Skill Builder Booklet.
Change Management: An RSB PPT Workshop KitOne of the key life competencies required of people in all sorts of different situations today is the ability to anticipate and respond effectively to...
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Item #: 2020C2-WP -
A Trainer's Workshop Course Pack for a presenting a full or half day workshop from the 20-20 MDS? series on the topic of Coaching and Getting the Most Out of Others-Advanced to professionals seeking to improve their management and leadership skills.
Coaching and Getting the Best Out of Others - AdvancedIn business, or in any organisation, in the same way as sport, coaching is fundamentally concerned with helping people to learn to develop...
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Item #: RSB-CS-PPT -
It doesn't matter in what field the coach operates, their key role is to help someone to improve what they are doing. This Coaching Skills Rapid Skill Builder Half-Day PowerPoint Workshop Kit aims to help people to become more effective coaches and help all would-be coaches to progressively improve their performance via a range of practical techniques. It features optional video files including vignettes which can be woven through the presentation by the Facilitator. It includes a scripted PowerPoint and a 24 page workbook version of our popular Rapid Skill Builder Booklet.
Coaching Skills: An RSB PPT Workshop KitWhile the idea of coaching is relatively new in organisations, its been around for a long time. Think of the best athletes in golf or tennis or track they all...
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Item #: 2020CH-WP -
A Trainer's Workshop Course Pack for a presenting a full or half day workshop from the 20-20 MDS® series on the topic of Complaint Handling to professionals seeking to improve their management and leadership skills.
Complaint Handling The aim in this module is to look at the specific skills that effective complaint handlers should have in their possession in order to be most successful. However, perhaps more...
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Item #: RSB-CH-PPT -
This Complaint Handling Rapid Skill Builder Half-Day PowerPoint Workshop Kit takes the view that positive complaint handling is very important and in fact, it should be seen as a positive area of key feedback from customers which help the organisation to make changes for the better. It features optional video files including vignettes which can be woven through the presentation by the Facilitator. It includes a scripted PowerPoint and a 24 page workbook version of our popular Rapid Skill Builder Booklet.
Complaint Handling: An RSB PPT Workshop KitDespite the fact that most of us recognise effective complaint handling to be of some value, surprisingly it is rarely treated as a serious topic that is...
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Item #: RSB-CR-PPT -
This Conflict Resolution Rapid Skill Builder Half-Day PowerPoint Workshop Kit takes the view that if it is handled properly, conflict can highlight problems that need to be rectified, lead to new ideas and behaviour, enhance communication and foster better long-term relationships. It features optional video files including vignettes which can be woven through the presentation by the Facilitator. It includes a scripted PowerPoint and a 24 page workbook version of our popular Rapid Skill Builder Booklet.
Conflict Resolution: An RSB PPT Workshop KitConflict is often perceived as being negative, destructive, and undesirable. Many people go to great lengths to avoid or deny conflict even when they...
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Item #: 2020SITLEAD-WP -
This 61 slide PowerPoint with fully scripted notes looks at leadership in context, that is, the fact that leadership isn't just something you do in isolation from the operating environment, organizational culture, temperament or experience and skill development. The module also explores in some detail the principles of Situational Leadership® a tried and proven approach to working effectively in leading individuals and groups.
Leadership in organizations is about setting goals and inspiring people who work in a given enterprise to give a commitment to achieve those goals. There will obviously be different levels of...
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Item #: 2020CONTIMP-WP -
This 42 slide PowerPoint with fully scripted notes provides a summary overview of several quality centered and continuous improvement approaches and techniques to afford individual the opportunity to deepen their knowledge about this critical area.
Some organizations argue that it is far better to 'sit on the sidelines', finding holes in the management models, or creating other reasons for 'staying as we are' or not engaging in 'fixing things...
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Item #: 2020CORPETH-WP -
This 43 slide PowerPoint with fully scripted notes explores the topic of corporate or business ethics and describes some useful ideas in terms of what it takes to have a 'good' approach or one that can be seen to be ethical. It therefore looks closely at the modern 'ethical imperatives' that are now frequently talked about, and in particular at what should perhaps be the role of leaders at all levels.
When corporate or business ethics problems make it into the media, people are often quick to point the finger and blame the organization as a whole or senior management in particular for the lack of...
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Item #: RSB-CE-PPT -
This Corporate Ethics Rapid Skill Builder Half-Day PowerPoint Workshop Kit explores the concepts of ethical behaviour throughout the organization and offers some ideas on how good standards can be created and maintained. It features optional video files including vignettes which can be woven through the presentation by the Facilitator. It includes a scripted PowerPoint and a 24 page workbook version of our popular Rapid Skill Builder Booklet.
Corporate Ethics: An RSB PPT Workshop Kit When problems relating to corporate or business ethics are exposed in the media, people can be quick to blame the organisation as a whole or senior...
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Item #: 2020CS-WP -
A Trainer's Workshop Course Pack for a presenting a full or half day workshop from the 20-20 MDS® series on the topic of Corporate Strategy to professionals seeking to improve their management and leadership skills.
Corporate StrategyThe key purpose of management, as defined by the Management Charter Initiative (MCI), is: ‘To achieve the organization’s objectives and continuously improve its performance.’If you...
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Item #: 2020CI2-WP -
A Trainer's Workshop Course Pack for a presenting a full or half day workshop from the 20-20 MDS® series on the topic of Creativity and Innovation-Advanced to professionals seeking to improve their management and leadership skills.
Creativity and Innovation-Advanced: A 20/20 MDS® Workshop KitIn the first course on Creativity and Innovation in this 20-20 MDS® series, we suggested that human creativity or innovation was a very...
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Item #: 2020CI1-WP -
A Trainer's Workshop Course Pack for a presenting a full or half day workshop from the 20-20 MDS® series on the topic of Creativity and Innovation Level 1to professionals seeking to improve their management and leadership skills.
Creativity and Innovation- Part 1 Human creativity or innovation is a very large and complex subject area with a considerable amount of debate about what it is, and how it is practiced. To be...
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Item #: WRCCT10 -
Reprint permission for 10 copies of our popular Critical Thinking Booklet. A great value for staff development, trainers, facilitators, coaches and managers who want to use with employees and learnets in all kinds of situations. A great accompaniment to our Critical Thinking Workshop Kit!
In general, there are two kinds of arguments. There are very mundane or even trivial arguments about what is healthy for us to eat or which car uses the least fuel. However, much more significant...
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Item #: RTMCTWK -
Using Critical Thinking to Improve Decision-Making: Workshop to build competency, awareness and skills. This is a complete workshop kit providing a trainer or facilitator with everything they need to conduct a half-day or full-day workshop on Critical Thinking.
Critical Thinking Workshop Kit from ReadytoManageUsing Critical thinking, an individual makes a decision or solves the problem of judging what to believe or what to do, but does so in a reflective...
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Item #: 2020CF-WP -
A Trainer's Workshop Course Pack for a presenting a full or half day workshop from the 20-20 MDS® series on the topic of Customer Focus to professionals seeking to improve their management and leadership skills.
Customer Focus This supplier/customer chain is central to the ability of any organization to delight its customers, survive and grow. As with any chain, the supplier/customer chain is as good as its...
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Item #: 2020DT2-WP -
A Trainer's Workshop Course Pack for a presenting a full or half day workshop from the 20-20 MDS? series on the topic of Developing Teams-Advanced to professionals seeking to improve their management and leadership skills.
Developing Teams-Advanced: A 20/20 MDS® Workshop KitIn the course Developing Teams 1, we looked at a number of foundational building blocks in helping to establish a strong team. This included what...
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Item #: 2020DT1-WP -
A Trainer's Workshop Course Pack for a presenting a full or half day workshop from the 20-20 MDS? series on the topic of Developing Teams-Level 1 to professionals seeking to improve their management and leadership skills.
Developing Teams-Level 1 Teamwork is an essential aspect of social existence. Whether we choose to be or not, we are members of many groups. We have to consider and co-operate with a wide variety of...
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Price: $225.00
Item #: RSB-DCA-PPT -
This Cultural Diversity and Awareness Rapid Skill Builder Half-Day PowerPoint Workshop Kit aims to provide an overview of the whole subject of cultural diversity and awareness at a broad summary level, or why we tend to focus on difference (or what separates us) more than we look at what is common (or is similar between us). It includes a scripted PowerPoint and a 24 page workbook version of our popular Rapid Skill Builder Booklet.
Diversity and Cultural Awareness: An RSB PPT Workshop KitDepending on how broadly you define the subject, diversity describes all the ways in which people are different from one another. The term...
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Item #: 2020EC2-WP -
A Trainer's Workshop Course Pack for a presenting a full or half day workshop from the 20-20 MDS? series on the topic of Effective Communication-Advanced to professionals seeking to improve their management and leadership skills.
Effective Communication-Advanced: A 20/20 MDS® Workshop KitIn Effective Communication-1 we focused on the ‘mechanics’ of communication and less on the more behavioural side of the process. In this...
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Item #: 2020EC1-WP -
A Trainer's Workshop Course Pack for a presenting a full or half day workshop from the 20-20 MDS? series on the topic of Effective Communication-Level 1 to professionals seeking to improve their management and leadership skills.
Effective Communication-Level 1 Communication plays a crucial part in organizational success. Without effective communication systems and practices no organization will flourish and develop. At both...
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