Problem Solving:An RSB Workbook
Effective and efficient critical thinking and problem-solving skills are prerequisites for individual and organizational performance and success. If any person or commercial enterprise fails to identify problems correctly or fails to resolve them properly, adverse affects will be felt in sales, market share, expenses, customer and employee satisfaction, and profit and shareholder dividends, to name but a few. If organizations such as hospitals, government departments, or emergency services fail to identify problems effectively, the consequences are equally dramatic (sometimes in terms of human suffering). This workbook presents an overview of the steps needed to help better solve common work-related problems and introduces people to some of the more popular tools to assist in doing so.
Note this Workbook is the 24-page workbook version of our popular RSB Booklet on the same topic.
Rapid Skill Builder Series Team Briefing Booklets are short, sharp and succinct resources provide best practice thinking on a range of key topics and are currently available in 50 titles. They are designed to provide a practical method for improving skills and focus on explaining the main steps in the process. On the back page of each booklet, a template illustrates how the process fits together for practical and immediate application.
This workbook is designed for use in conjunction with the Rapid Skill Builder Workbook on the same topic. It is the 24-page version of our popular RSB Booklet, with spaces for writing in reflections and responses. It can also be used in a self-study situation.
This product is a downloadable PDF. By purchasing this product, you are entitled to print one copy for your use. Photocopying and distributing the booklet to others is a violation of the copyright.