Rapid Skill Builder®
A Manager's Special: RSB eLearning 5-Pack
Purchase this 5-pack of Rapid Skill Builder eLearning modules at a 25% discount off the retail price. Then select individual courses for your employees or clients as needed over a 15 month period.
Rapid Skill Builder eLearning modules are a great tool in skill development for individual employees or clients to target specific skills. Now you can purchase a block of courses at a discount NOW,...
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Rapid Skill Builder®
Assertiveness: An RSB eLearning Course
An online eLearning course exploring the topic of Assertiveness through the use of video vignettes and an expert facilitator.
Assertiveness is a philosophy and a technique of communication. It involves getting a deeper understanding of just what goes on when we interact with others, particularly when an element of conflict...
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Rapid Skill Builder®
Change Management: An RSB eLearning Course
An online eLearning course exploring the topic of Change Management through the use of video vignettes and an expert facilitator.
One of the key life competencies required of people in all sorts of different situations today is the ability to anticipate and respond effectively to change. These skills are even more critical in...
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Rapid Skill Builder®
Coaching Skills: An RSB eLearning Course
An online eLearning course exploring the topic of Coaching through the use of video vignettes and an expert facilitator.
While the idea of coaching is relatively new in organisations, its been around for a long time. Think of the best athletes in golf or tennis or track they all have coaches to help them improve and...
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Rapid Skill Builder®
Complaint Handling: An RSB eLearning Course
An online eLearning course exploring the topic of Complaint Handling through the use of video vignettes and an expert facilitator.
Despite the fact that most of us recognise effective complaint handling to be of some value, surprisingly it is rarely treated as a serious topic that is worthy of specific focus. The low level of...
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Rapid Skill Builder®
Conflict Resolution: An RSB eLearning Course
An online eLearning course exploring the topic of Conflict Resolution through the use of video vignettes and an expert facilitator.
Conflict is often perceived as being negative, destructive, and undesirable. Many people go to great lengths to avoid or deny conflict even when they acknowledge that it exists. This is because...
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Rapid Skill Builder®
Corporate Ethics: An RSB eLearning Course
An online eLearning course exploring the topic of Corporate Ethics through the use of video vignettes and an expert facilitator.
When problems relating to corporate or business ethics are exposed in the media, people can be quick to blame the organisation as a whole or senior management in particular for the lack of standards....
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Rapid Skill Builder®
Emotional Intelligence: An RSB eLearning Course
An online eLearning course exploring the topic of Emotional Intelligence through the use of video vignettes and an expert facilitator.
Although there is some dispute about what constitutes human intelligence or human emotion (and how it can be successfully measured), this eLearning course suggests that the term emotional...
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Rapid Skill Builder®
Improving Customer Service: An RSB eLearning Course
An online eLearning course exploring the topic of Improving Customer Service through the use of video vignettes and an expert facilitator.
Customer service has become one of the buzz words inside organizations of all shapes and sizes in recent times. Crowning the customer as king is not a new concept, but expecting every employee to...
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Rapid Skill Builder®
Influencing Others: An RSB eLearning Course
An online eLearning course exploring the topic of Influencing Others through the use of video vignettes and an expert facilitator.
We influence other people every day of our lives, intentionally or not. Every conversation we have and every interaction we have with another person is an influencing opportunity. This might be as...
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Rapid Skill Builder®
Interviewing/ Selection: An RSB eLearning Course
An online eLearning course exploring the topic of Interviewing/Selection through the use of video vignettes and an expert facilitator.
A successful selection interview is not a matter of luck or even effective conversation skills. Neither is it an opportunity to look for personal empathy with the candidate or to guess whether their...
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Rapid Skill Builder®
Leadership: An RSB eLearning Course
An online eLearning course exploring the topic of Leadership through the use of video vignettes and an expert facilitator.
Most experts agree that great leaders: Are driven from a strong set of values and intelligence about peoples feelings. See possibilities and potential that are often invisible to others. Describe a...
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Rapid Skill Builder®
Learning Styles: An RSB eLearning Course
An online eLearning course exploring the topic of Learning Styles through the use of video vignettes and an expert facilitator.
All learners are not equal. They come in a variety of shapes and sizes, from many different backgrounds. Some prefer to process information through text, while others want visual support and images....
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Rapid Skill Builder®
Listening Skills: An RSB eLearning Course
An online eLearning course exploring the topic of Listening through the use of video vignettes and an expert facilitator.
Listening skills are a vital part of the oral communication process. Most of us think of listening as a passive activity where we simply take in information sent by others (sometimes well and...
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Rapid Skill Builder®
Managing Poor Performance: An RSB eLearning Course
An online eLearning course exploring the topic of Managing Poor Performance through the use of video vignettes and an expert facilitator.
It is imperative to address unacceptable performance as soon as it becomes apparent, before the situation deteriorates or the opportunity to address the issue diminishes or disappears altogether. If...
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Rapid Skill Builder®
Meetings Management: An RSB eLearning Course
An online eLearning course exploring the topic of Managing Meetings through the use of video vignettes and an expert facilitator.
Meetings are often considered to be important to organizations as a means of communicating, but many people see them as extremely boring, confusing, and a often, even a waste of time. In fact, most...
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Rapid Skill Builder®
Negotiating Skills: An RSB eLearning Course
An online eLearning course exploring the topic of Negotiating Skills through the use of video vignettes and an expert facilitator.
Negotiating is an activity we perform on many more occasions than we may think. We negotiate to: Bargain on the price of a produce or a service. Settle differences in a dispute situation. Agree on a...
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Rapid Skill Builder®
Personal Effectiveness: An RSB eLearning Course
An online eLearning course exploring the topic of Personal Effectiveness through the use of video vignettes and an expert facilitator.
Almost every enterprise spends a significant amount of time trying to ensure that their entire organisation works as efficiently and effectively as possible. This is typically accomplished through a...
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Rapid Skill Builder®
Presentation Skills: An RSB eLearning Course
An online eLearning course exploring the topic of Presentation Skills through the use of video vignettes and an expert facilitator.
The ability to present well can be a significant benefit in organizational life. It can help you to share your ideas, gain support for your recommendations, train or coach others, win a promotion or...
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Rapid Skill Builder®
Problem Solving: An RSB eLearning Course
An online eLearning course exploring the topic of Problem Solving through the use of video vignettes and an expert facilitator.
Effective and efficient critical thinking and problem-solving skills are prerequisites for individual and organizational performance and success. If any person or commercial enterprise fails to...
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Rapid Skill Builder®
Sales Effectiveness: An RSB eLearning Course
An online eLearning course exploring the topic of Sales Effectiveness through the use of video vignettes and an expert facilitator.
In an increasingly competitive world, an effective salesperson (no matter what they may be trying to sell) needs a wide variety of skills and competencies in order to be successful. Research has...
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Rapid Skill Builder®
Stress/Pressure Management: An RSB eLearning Course
An online eLearning course exploring the topic of Pressure/Stress Management through the use of video vignettes and an expert facilitator.
Without a certain level of stress or pressure to motivate and challenge us, life would be boring and unrewarding. However, when stress builds to extreme levels and we are unable to cope, our physical...
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Rapid Skill Builder®
Team Building: An RSB eLearning Course
An online eLearning course exploring the topic of Team Building through the use of video vignettes and an expert facilitator.
Success in any organization today rests heavily upon how well we perform as a team. Most people accept that a champion team will beat a team of champions but how do you create a champion team?...
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Rapid Skill Builder®
Team Communication: An RSB eLearning Course
An online eLearning course exploring the topic of Team Communication through the use of video vignettes and an expert facilitator.
Effective communication is a vital part of almost every activity in the organisation, including the integration of tasks at every level: production, marketing, selling, servicing, budgeting,...
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Rapid Skill Builder®
Time Management: An RSB eLearning Course
An online eLearning course exploring the topic of Time Management through the use of video vignettes and an expert facilitator.
If your bank credited your account with $480 every morning, and then every evening cancelled whatever part of the amount that you had failed to use, what would you do? Withdraw every dollar and every...
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