Item #: RSB-A-OL -
An online eLearning course exploring the topic of Assertiveness through the use of video vignettes and an expert facilitator.
Assertiveness is a philosophy and a technique of communication. It involves getting a deeper understanding of just what goes on when we interact with others, particularly when an element of conflict...
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Price: $75.00
Item #: RSBBKPL -
A reprint license for 10 Rapid Skill Builder® booklets.
Rapid Skill Builder Booklet and Workbook Reprint LicensePurchasing this 10-Pack reprint license for our Rapid Skill Builder Series Booklets and Workbooks, gives you permission to make up to 10...
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Price: $12.50
Item #: RSB-A-BK -
A short, practical, 12-page booklet on the topic of Assertiveness for personal/employee development or for use in conjunction with a Rapid Skill Builder course.
Assertiveness: An RSB BookletAssertiveness is a philosophy and a technique of communication. It involves getting a deeper understanding of just what goes on when we interact with others,...
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Price: $60.00
Item #: RSB-CM-OL -
An online eLearning course exploring the topic of Change Management through the use of video vignettes and an expert facilitator.
One of the key life competencies required of people in all sorts of different situations today is the ability to anticipate and respond effectively to change. These skills are even more critical in...
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Price: $60.00
Item #: RSB-CS-OL -
An online eLearning course exploring the topic of Coaching through the use of video vignettes and an expert facilitator.
While the idea of coaching is relatively new in organisations, its been around for a long time. Think of the best athletes in golf or tennis or track they all have coaches to help them improve and...
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Price: $60.00
Item #: RSB-CH-OL -
An online eLearning course exploring the topic of Complaint Handling through the use of video vignettes and an expert facilitator.
Despite the fact that most of us recognise effective complaint handling to be of some value, surprisingly it is rarely treated as a serious topic that is worthy of specific focus. The low level of...
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Price: $60.00
Item #: RSB-CR-OL -
An online eLearning course exploring the topic of Conflict Resolution through the use of video vignettes and an expert facilitator.
Conflict is often perceived as being negative, destructive, and undesirable. Many people go to great lengths to avoid or deny conflict even when they acknowledge that it exists. This is because...
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Price: $60.00
Item #: RSB-CE-OL -
An online eLearning course exploring the topic of Corporate Ethics through the use of video vignettes and an expert facilitator.
When problems relating to corporate or business ethics are exposed in the media, people can be quick to blame the organisation as a whole or senior management in particular for the lack of...
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Price: $60.00
Item #: RSB-EI-OL -
An online eLearning course exploring the topic of Emotional Intelligence through the use of video vignettes and an expert facilitator.
Although there is some dispute about what constitutes human intelligence or human emotion (and how it can be successfully measured), this eLearning course suggests that the term emotional...
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Price: $60.00
Item #: RSB-GOS-OL -
An online eLearning course exploring the topic of Goals and Objectives through the use of video vignettes and an expert facilitator.
Advice about setting and achieving goals and objectives now seems to come from almost every quarter. The broad encouragement to set goals for education, work, recreation, and even in retirement...
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Price: $60.00
Item #: RSB-ICS-OL -
An online eLearning course exploring the topic of Improving Customer Service through the use of video vignettes and an expert facilitator.
Customer service has become one of the buzz words inside organizations of all shapes and sizes in recent times. Crowning the customer as king is not a new concept, but expecting every employee to...
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Price: $60.00
Item #: RSB-IO-OL -
An online eLearning course exploring the topic of Influencing Others through the use of video vignettes and an expert facilitator.
We influence other people every day of our lives, intentionally or not. Every conversation we have and every interaction we have with another person is an influencing opportunity. This might be as...
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Price: $60.00
Item #: RSB-IS-OL -
An online eLearning course exploring the topic of Interviewing/Selection through the use of video vignettes and an expert facilitator.
A successful selection interview is not a matter of luck or even effective conversation skills. Neither is it an opportunity to look for personal empathy with the candidate or to guess whether their...
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Price: $60.00
Item #: RSB-L-OL -
An online eLearning course exploring the topic of Leadership through the use of video vignettes and an expert facilitator.
Most experts agree that great leaders: Are driven from a strong set of values and intelligence about peoples feelings. See possibilities and potential that are often invisible to others. Describe a...
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Price: $60.00
Item #: RSB-LS-OL -
An online eLearning course exploring the topic of Learning Styles through the use of video vignettes and an expert facilitator.
All learners are not equal. They come in a variety of shapes and sizes, from many different backgrounds. Some prefer to process information through text, while others want visual support and images....
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Price: $60.00
Item #: RSB-LIS-OL -
An online eLearning course exploring the topic of Listening through the use of video vignettes and an expert facilitator.
Listening skills are a vital part of the oral communication process. Most of us think of listening as a passive activity where we simply take in information sent by others (sometimes well and...
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Price: $60.00
Item #: RSB-MPP-OL -
An online eLearning course exploring the topic of Managing Poor Performance through the use of video vignettes and an expert facilitator.
It is imperative to address unacceptable performance as soon as it becomes apparent, before the situation deteriorates or the opportunity to address the issue diminishes or disappears altogether. If...
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Price: $60.00
Item #: RSB-MM-OL -
An online eLearning course exploring the topic of Managing Meetings through the use of video vignettes and an expert facilitator.
Meetings are often considered to be important to organizations as a means of communicating, but many people see them as extremely boring, confusing, and a often, even a waste of time. In fact, most...
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Price: $60.00
Item #: RSB-NS-OL -
An online eLearning course exploring the topic of Negotiating Skills through the use of video vignettes and an expert facilitator.
Negotiating is an activity we perform on many more occasions than we may think. We negotiate to: Bargain on the price of a produce or a service. Settle differences in a dispute situation. Agree on a...
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Price: $60.00
Item #: RSB-PE-OL -
An online eLearning course exploring the topic of Personal Effectiveness through the use of video vignettes and an expert facilitator.
Almost every enterprise spends a significant amount of time trying to ensure that their entire organisation works as efficiently and effectively as possible. This is typically accomplished through a...
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Price: $60.00
Item #: RSB-PRES-OL -
An online eLearning course exploring the topic of Presentation Skills through the use of video vignettes and an expert facilitator.
The ability to present well can be a significant benefit in organizational life. It can help you to share your ideas, gain support for your recommendations, train or coach others, win a promotion or...
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Price: $60.00
Item #: RSB-PROB-OL -
An online eLearning course exploring the topic of Problem Solving through the use of video vignettes and an expert facilitator.
Effective and efficient critical thinking and problem-solving skills are prerequisites for individual and organizational performance and success. If any person or commercial enterprise fails to...
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Price: $60.00
Item #: RSB-SAL-OL -
An online eLearning course exploring the topic of Sales Effectiveness through the use of video vignettes and an expert facilitator.
In an increasingly competitive world, an effective salesperson (no matter what they may be trying to sell) needs a wide variety of skills and competencies in order to be successful. Research has...
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Price: $60.00
Item #: RSB-SPM-OL -
An online eLearning course exploring the topic of Pressure/Stress Management through the use of video vignettes and an expert facilitator.
Without a certain level of stress or pressure to motivate and challenge us, life would be boring and unrewarding. However, when stress builds to extreme levels and we are unable to cope, our...
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Price: $60.00
Item #: RSB-TB-OL -
An online eLearning course exploring the topic of Team Building through the use of video vignettes and an expert facilitator.
Success in any organization today rests heavily upon how well we perform as a team. Most people accept that a champion team will beat a team of champions but how do you create a champion team?...
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