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Item #: BS2M2.011 -
This Building Success 2 session brings together different ideas, and looks at the role of the team leader and what it means for you.
In What is leadership? and Leadership styles we explore the nature of leadership and look at ways in which people can act as leaders. In particular, we suggest that leadership involves using a range...
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Item #: BS2M2.012 -
This Building Success 2 session looks at three aspects of personal goals, and challenges you to make some decisions that may help you plan your own personal development.
What are goals? Goals are what we are setting out to achieve, where we are heading, and how we will know when we�ve arrived. In other words, goals give us:A purpose for our activities - where we...
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Item #: BS2M2.013 -
This Building Success 2 session assesses performance through analysis using case studies and questionnaires, which becomes the platform for career progression.
Being a leader means that people are willing to follow you. They choose to follow but they don�t have to be made to head in the direction you want them to go. This can only happen if you have the...
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Item #: BS2M2.014 -
This Building Success 2 session looks at how you identify what your organisation needs in terms of skills, and how you can proactively identify these to ensure future progression.
As new ways of working, new processes, new technologies and new markets are developed, the people who work in organisations have to learn how to adapt. Although good employers will train their...
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Item #: BS2M2.021 -
This Building Success 2 session looks at how the team leader gets the most out of individuals by encouraging active participation in the team.
John Adair, a leading British writer on leadership, developed a model he calls Action Centred Leadership. Adair says that leadership is about ensuring that you get three separate elements of the...
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Item #: BS2M2.022 -
This Building Success 2 session looks at the relationship with your manager and also communication needs, and culminates in a close self-examination.
This session helps you to understand why it�s important to work effectively with your manager. You will find out what you can do to build a good working relationship with your manager. You will...
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Item #: BS2M2.023 -
This Building Success 2 session examines the crucial roles that working relationships have on the overall effectiveness and performance of the team
We all have to work with other people. Sometimes they will be customers or suppliers but the people you work most closely with are the people in your team. This session is all about how you work...
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Item #: BS2M2.024 -
This Building Success 2 session deals with the crucial role of poor relationships at work, and asks you to consider what makes a good relationship in order to start bridging gaps.
This session is about how you identify and deal with poor working relationships. You will look at what makes a good relationship at work to help you see what might cause a poor relationship. You...
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Item #: BS2M2.025 -
This Building Success 2 session asks you to identify how keeping people informed is the first step to ensuring effective working relationships
A team leader is the direct link between the team and management. You have a responsibility to communicate information to your team and to your manager. You also have a responsibility to communicate...
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Item #: BS2M2.026 -
This Building Success 2 session examines the key area of motivation, how you can use it to improve performance, and the type of leadership style required.
The management thinker Abraham Maslow�s theory is useful when looking at how people are motivated in their personal lives. However, there are several other theories which are perhaps more useful for...
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Item #: BS2M2.027 -
This Building Success 2 session looks at the different skills that you need to consult your team and others effectively.
This session looks at the different skills that you need to consult your team and others effectively. Consult means to discuss issues with people who are involved and allow them to influence...
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Item #: BS2M2.028 -
This Building Success 2 session helps you think about how you work with people in your team who are experiencing either work or personal difficulties.
This session helps you think about how you work with people in your team who are experiencing either work or personal difficulties. It will also help you to consider effective ways of supporting...
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Item #: BS2M2.031 -
This Building Success 2 session looks at the different ways of working to produce different goods and services, examining markets, customer types and your organisations' services.
In this session you will learn about the different ways of working to produce different goods and services. The way that organisations work reflects: the type of customers they have; how many...
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Item #: BS2M2.032 -
This Building Success 2 session looks at how an organisation sets targets in terms of strategic, operational and team SMART objectives.
A lot of organisations have mission statements. A mission statement should tell its employees, customers and suppliers what an organisation is trying to achieve. The word 'mission' is taken from the...
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Item #: BS2M2.033 -
This Building Success 2 session looks at what you should, as a team leader, take account of in deciding how to match people to tasks.
One of the major responsibilities of team leaders is to allocate tasks to members of the team. This means making decisions about who should do what. In making these decisions an effective team...
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Item #: BS2M2.034 -
This Building Success 2 session looks at how you can create effective plans in terms of setting goals, actions you need to take, allocating resources and how you ensure success.
We all plan. We plan a visit to the shops or how to get to the airport when we go on holiday. Planning is something everybody does. As a team leader you need to be able to plan your team's work to...
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Item #: BS2M2.035 -
This Building Success 2 session explores what skills members of your team need, and which skills they have already.
Imagine what would happen if 15 people were gathered together and asked to play a game of rugby. Some would be unfit, some wouldn't know anything about the game. Some wouldn't want to play the game...
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Item #: BS2M2.036 -
This Building Success 2 session looks at the importance of effective communication in allocating work tasks, involving how to communicate effectively with your manager.
In this session you will learn about the importance of effective communication in allocating work tasks. This is partly about listening to your manager and asking questions, so that you understand...
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Item #: BS2M2.037 -
This Building Success 2 session and 'Performing tasks effectively' look at how you can agree who in the team tasks should be allocated to, for most effective results.
Organisations need to ensure that they use their resources effectively, to supply the goods and services their customers require. Resources means: the people the organisations employ;the tools,...
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Item #: BS2M2.038 -
This Building Success 2 session and 'Performing tasks effectively' look at how you can agree who in the team tasks should be allocated to, for most effective results.
Organisations use four main types of resources: people; equipment; materials; and buildings.These resources should be used to produce high quality goods and services, reliably and on time. The...
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Item #: BS2M2.039 -
This Building Success 2 session looks at how well Quality standards enable you to measure your team?s performance, and how consistently you meet these.
Quality, as fitness for the customer's purpose, isn't always what organisations strive for. Too many focus on producing the goods and services which they are good at producing (or think they are...
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Item #: BS2M2.0310 -
This Building Success 2 session considers what needs to be monitored in an organisation to ensure effective performance, without being intrusive, what needs to be controlled and what does not.
When you allocate tasks to members of your team you should be aiming to make the efficient and effective use of the resources available. Monitoring the team�s performance is all about making sure...
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Item #: BS2M2.041 -
This Building Success 2 session looks at organisations in the public sector, the private sector and the ?not for profit? sector and what their objectives, or goals are.
Organisations are simply groups of people working towards the same goals or having the same purpose. This is true whatever type of organisation it is. This session looks at organisations in the...
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Item #: BS2M2.042 -
This Building Success 2 session builds upon the outputs from the 'Different types of organisation' session and looks at how and why organisations create structures and associated roles and responsibilities.
Organisations are �groups of people, working towards the same goals�. In Different types of organisation, there were many different types of organisations, working in different ways, to achieve...
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Item #: BS2M2.043 -
This Building Success 2 session considers how to get the best out of individuals to maximise their effectiveness in the organisation.
People and organisations have learned through experience that specialisation can help to speed up processes. Specialisation simply means that one person or group of people work on one part of a...
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