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Management Pocketbooks
Pocketbooks, by the firm Management Pocketbooks are very popular, small format books packed with engaging visuals and practical tips. Pocketbooks can be used as self-development and learning aids or for training purposes. Written using accelerated learning techniques, the books are ideal for continuing professional development.

Popular subjects covered include: motivation, conflict resolution, mentoring, emotional intelligence, coaching, project management, leadership, NLP, time management, facilitation, managing change, team-working, performance management and empowerment. Pocket books are very different, and not just because they are pocket-size. Superfluous information or the padding is stripped away, and just the key facts are presented. It cuts down on reading and saves valuable time.
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Products 1-40 of 90
The Appraisals Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, appraisal techniques, appraisals, development, employee development, feedback, feedback programs, performance management, performance evaluations
The Appraisals Pocketbook (PDF Downloadable)
A goals oriented personal development approach to performance appraisal and performance management. The Appraisals Pocketbook adopts a strongly practical approach in explaining how to set up and run an appraisal system. Using a helpful 5-stage model, the book shows how to identify the job objective...
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    The Decision-making Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, decision-making, problem-solving, decision-making tools, decision-making tips, decision-making process, problem-solving tools, managing decisions,
    The Decision-making Pocketbook (PDF Downloadable)
    A pocketful of tips, tools and techniques to make balanced choices that address needs and the real issues, and that minimise risks and add value in the decision-making process. The Decision-making Pocketbook explains how to make balanced choices that address needs and the real issues, choices that minimise risks and add value. It covers everything you need to know on the...
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      The Developing People Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, developing people, developing employees, employee development, coaching, mentoring, coaching skills, mentoring skills, people development, managing others, supervising others, supervising, managing
      The Developing People Pocketbook (PDF Downloadable)
      A pocketful of ideas, tips and techniquest to help managers identify staff development needs and bring about successful learning. Author Ian Fleming directs The Developing People Pocketbook at full time trainers and managers with staff training as part of their jobs. He deals with training needs identification, the pros and...
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        The Empowerment Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, empowerment, empower, empowerment training, assertiveness, self-directed, self-starter, self-sufficient, empowerment culture
        The Empowerment Pocketbook (PDF Downloadable)
        A pocketful of tips, techniques and tools on how to create an empowerment culture that benefits both the organization and the individual. Empowerment is often confused with delegation and, wrongly, is often seen as a form of power or authority over another person. The authors of The Empowerment Pocketbook prefer to liken empowerment to...
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          The Managing Budgets Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, managing budgets, managing a budget, managing your budget, budget management, money management, building a budget, managing to a budget, budgeting tips, understanding budgets
          The Managing Budgets Pocketbook (PDF Downloadable)
          A pocketful of advice and practical tips on financial planning and on preparing and managing budgets. There are two ways to control the profitability of a business: through budgeting and through knowing and understanding internal product costs. Effective strategic decisions cannot be made without...
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            The Mentoring Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, mentoring, coaching, mentoring skills, mentoring tips, coaching skills, coaching others, coaching and mentoring, mentoring others, be a better mentor
            The Mentoring Pocketbook (PDF Downloadable)
            A pocket-sized book for mentors and mentees, a pocketful of tips and techniques to maximize the benefits of this highly effective human resource development process. The Mentoring Pocketbook - now in its second edition and significantly extended - shows how to design and manage a mentoring scheme, how to prepare to be a mentor, how to conduct mentoring sessions,...
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              The Motivation Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, motivation, motiviation skills, motivating others, motivating your staff, motivating a team, motivation tools, motivation techniques, motivate
              The Motivation Pocketbook (PDF Downloadable)
              A pocketful of tips, tools and techniques for all managers who want to understand human nature, and what motivates others to give their best. The Motivation Pocketbook examines the many different theories of motivation, drawing out the key points and offering management tips for each one. A useful problem-identifier points the way to the...
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                The People Managers Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, people manager, managing people, developing people, managing others, developing staff, team building, manager, management, supvisory skills, management skills,
                The People Manager's Pocketbook (PDF Downloadable)
                A pocket-sized book of practical ideas for dealing with management and supervisory situations. Another popular title from Ian Fleming on ways to manage difficult people and their problems. The People Manager's Pocketbook uses a practical and effective 'Signs/Reasons/Solutions' structure....
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                  The Performance Management Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, performance management, performance evaluations, appraisal techniques, appraisals, development, employee development, feedback, feedback programs,
                  The Performance Management Pocketbook (PDF Downloadable)
                  A pocket-sized book of tips, tools and techniques that will enable individuals, teams and organizations to excel. 'This book is for managers who care about their people and want to succeed through them and with them' writes Pam Jones, the author of The Performance Management Pocketbook and Programme Director of...
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                    The Presentations Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, presentation, presentation skills, presenting skills, presenting to others, presenting to groups, preparing presentations, presentations,
                    The Presentations Pocketbook (PDF Downloadable)
                    A pocket-sized book of tips, tools and techniques for making presentations at meetings and conferences of all kinds. The Presentations Pocketbook is packed full of tips and techniques for planning, structuring and delivering a polished presentation. A good starting point for the inexperienced and a quickly...
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                      The Problem Behaviour Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, problem behavior, behavior problems, dealing with difficult people, difficult people, problems in the workplace, workplace behavior, behavior issues
                      The Problem Behaviour Pocketbook (PDF Downloadable)
                      A pocket-sized book of tips, tools and techniques to tackle common behavioral problems in the workplace. The bully is one of a number of bad behavioural types found in the workplace. There are those that play the martyr ('I suppose I'll have to do it'), those that only see things their way (described by...
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                        The Project Management Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, project management, managing projects,
                        The Project Management Pocketbook (PDF Downloadable)
                        A pocket-sized book containing is a step-by-step guide to managing a project through to completion. The Project Management Pocketbook is a step-by-step guide to managing a project through to completion. It looks at each key stage and identifies the management techniques that can be applied. From...
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                          The Succeeding at Interviews Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, interviewing, interview skills, how to interview, tips for interviewing, selection interview, tips for selection interviews, interview tips, preparing for interviews, succeeding at interviews
                          The Succeeding at Interviews Pocketbook (PDF Downloadable)
                          A pocket-sized book of tips, tools and techniques to give you confidence in preparing for interviews and assessment centers. The Succeeding at Interviews Pocketbook will boost your confidence in preparing for and attending job selection interviews (internal and external) and assessment centres. It is suitable for anyone...
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                            The Trainers Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, training tools, training activities, trainer games, icebreakers, energizers,
                            The Trainer's Pocketbook (PDF Downloadable)
                            A must-have pocket-sized book for trainers containing tips, techniques and tools for trainers, instructors, teachers and group leaders. The Trainer's Pocketbook - the title that launched Management Pocketbooks and with sales now exceeding 80,000 copies! This best-seller takes a succinct, practical approach to all aspects of...
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                              360 degree feedback pocketbook
                              The 360 Degree Feedback Pocketbook (PDF Downloadable)
                              A pocket-sized book of tips, tools and techniques on how to introduce, develop, facilitate and participate in a 360 degree personal development review process. 360 degree feedback is one of the most powerful experiences a person can have in the workplace, according to Tony Peacock the author of The 360 Degree Feedback Pocketbook. In this book he shows how...
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                                The Absence Management Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, absense management, asbsences, absenteeism, absence control, development, employee development,
                                The Absence Management Pocketbook (PDF Downloadable)
                                The Absence Management Pocketbook examines why people take time off and what caring, committed and professional managers can reasonably do about it. The Absence Management Pocketbook examines why people take time off and what caring, committed and professional managers can reasonably do about it. Sixty practical suggestions for reducing...
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                                  The Managing Your Appraisal Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, appraisal techniques, appraisals, development, employee development, feedback, feedback programs, performance management, performance evaluations, managing your appraisal
                                  The Managing Your Appraisal Pocketbook (PDF Downloadable)
                                  A pocket-sized book of tips and techniques for appraisees on how to prepare for and get the best from appraisals. The Managing Your Appraisal Pocketbook is written from the appraisee's standpoint. It encourages people to take charge of their own career development by preparing for and properly using appraisals....
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                                    The Assertiveness Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, assertiveness, communication, assertiveness skills, communication skills, conflict, conflict resolution, conflict resolution skills, influence skills
                                    The Assertiveness Pocketbook (PDF Downloadable)
                                    A pocket-sized book of tips, tools, and techniques for those who want to set their own agendas and take control or their own lives. Assertiveness is the ability to maintain the right balance between your own needs and other people's needs. It empowers those who use it. In The Assertiveness Pocketbook author Max Eggert looks at...
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                                      The Balance Sheet Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, balance sheet, profit and loss, P&L, finance, finance for non-financial managers, balance sheet explained, training about balance sheets.
                                      The Balance Sheet Pocketbook (PDF Downloadable)
                                      A pocket-sized book for managers and others that explains profit and loss reports, balance sheets and the way money works within business. The Balance Sheet Pocketbook begins by constructing a model to show how money works within a business, i.e. where funds come from and how they are used. The structure of the balance sheet and the...
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                                        business planning pocketbook
                                        The Business Planning Pocketbook (PDF Downloadable)
                                        A pocket-sized book of tips, tools and techniques for all those who need to understand the components of a business plan. The Business Planning Pocketbook explains what issues to address, how to write a business plan, what questions to ask, how much detail to include and the time-frame to adopt. In the chapter on...
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                                          The Business Writing Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, writing, business writing, business writing guide, business writing tips, business writing techniques, writing tips
                                          The Business Writing Pocketbook (PDF Downloadable)
                                          A pocket-sized book of tips and techniques for all those who want their written messages to be clearly understood and acted upon. The Business Writing Pocketbook sets out rules of good practice, style and presentation for all types of written communication, including memos, letters, reports, minutes, proposals, faxes and...
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                                            The Call Centre Customer Care Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, call center, call centre, call center management, call center training, call center customer service, call centre customer service, call center tips
                                            The Call Centre Customer Care Pocketbook (PDF Downloadable)
                                            A pocket-sized book of tips and tools to help dot.com companies, call centers and other "remote" supplies build customer relationships that endure. Internet transactions offer customers convenience but remote trading has its price: customers feel much less loyalty to individual companies and the loss of face-to-face contact can result in poor or...
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                                              The Career Transition Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, carreer changes, career transitions, career challenges, career path, transitioning to a new career, career exploration,
                                              The Career Transition Pocketbook (PDF Downloadable)
                                              A pocket-sized book of tips, tools and techniques to successfully manage career changes. A practical, easy-to-use guide for job changers and job seekers, The Career Transition Pocketbook details seven key stages to the career transition process: self-questioning, goal setting, preparing...
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                                                The Managing Cashflow Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, cashflow, managing cashflow, forecasting cashflow, forcasting cash, managing cash, money management, business cash,
                                                The Managing Cashflow Pocketbook (PDF Downloadable)
                                                A pocket-sized book of practical advice on how to manage and improve the flow of cash into and out of your business. All business decisions affect the movement of cash, one way or another, as The Managing Cashflow Pocketbook clearly demonstrates. It stresses the importance of proper cash management (by all...
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                                                  The Managing Change Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, change management, managing change, tips for managing change, communication, project management,
                                                  The Managing Change Pocketbook (PDF Downloadable)
                                                  A pocket-sized book for those managing change and those undergoing change, featuring a concise description of the change process, its provlems and the solutions. The Managing Change Pocketbook is for all those responsible for managing change or wishing to understand an imposed change. Explains what change is and why it is necessary, why some change needs...
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                                                    The Coaching Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, coaching, coaches, mentoring, mentor, career coach, career development, career coaching, executive coaching
                                                    The Coaching Pocketbook (PDF Downloadable)
                                                    A pocket-sized book of tips and techniques on how to coach others to achieve outstanding performance. Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidance. The Coaching Pocketbook defines the...
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                                                      Communicator Pocketbook
                                                      The Communicator's Pocketbook (PDF Downloadable)
                                                      A pocketful of tips and techniques to make you more aware of your communication style and how to improve it. Being an effective communicator is hard work, but it is the single most important part of a manager's role. Many of us think we are good at it - it's all those people who don't listen who are the...
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                                                        The Competencies Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, competency, competencies, competency model, competency based systems, human resources tools, human resources, trainers
                                                        The Competencies Pocketbook (PDF Downloadable)
                                                        For managers and team members, a pocket-sized book of tips and techniques on how to use competencies to imporve individual and corporate performance. Simply put, a competency describes the behaviour or actions that can be seen when a job is being done well. Organisations use competencies to get consistency in what they do, ensure people are...
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                                                          The Cross-cultural Business Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, multi-cultural, cross-cultural, diversity training, multi-cultural  training, diversity training, cultural awareness,
                                                          The Cross-cultural Business Pocketbook (PDF Downloadable)
                                                          A pocketful of tips, tools and techniques for anyone working or doing business abroad. For those who do business overseas, this book is a valuable insurance policy', commented The Good Book Guide on The Cross-cultural Business Pocketbook. 'It sets out not only examples of local...
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                                                            creative manager pocketbook
                                                            The Creative Manager's Pocketbook (PDF Downloadable)
                                                            A pocket-sized book of tools, tests and techniques for managers and professionals for whom creativity means business survival and personal growth. According to management guru Peter Drucker, 'the enterprise that does not innovate inevitably ages and declines'. The Creative Manager's Pocketbook is a treasure-trove of techniques, tools and...
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                                                              CRM Pocketbook
                                                              The C.R.M. Pocketbook (PDF Downloadable)
                                                              A pocket-sized book of tips for those involved in setting corporate strategy and acquiring, developing, valuing and managing customers and customer relationships effectively. An effective customer relationship management (CRM) strategy can deliver outstanding improvements in profitability, revenue growth and business sustainability. The CRM Pocketbook explains what CRM is...
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                                                                Customer Service Pocketbook
                                                                The Customer Service Pocketbook (PDF Downloadable)
                                                                A pocket-sized book of tools, tips and techniques for everyone in sales, after-care, reception, administration and on the board who directly or indirectly contributes to customer service. A major update of The Customer Service Pocketbook has taken place, involving extensive re-writing and the inclusion of new graphics throughout, resulting in publication of this, the 2nd edition. A...
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                                                                  The Delegation Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, delegation, delegation skills, delegation training, delegate, work management, management skills, management skills training, supervisory skills
                                                                  The Delegation Pocketbook (PDF Downloadable)
                                                                  A pocket-sized book of tips, tools and techniques on how to delegate successfully - an approach that saves time, improves results and increases job satisfaction. Failure to delegate or failure to delegate effectively is costly to you, your colleagues and, ultimately, your employer. There are both morale and productivity issues. Its enough to make you cry...
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                                                                    The Diversity Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, diversity, mulit-cultural, cross cultural, diversity awareness, diversity training, multi-cultural training, dealing with diversity, diversity in the workplace,
                                                                    The Diversity Pocketbook (PDF Downloadable)
                                                                    A pocket-sized book of tips and techniques on harnessing the power of diversity to maximize team performance and add organizational value. Linbert Spencer, author of The Diversity Pocketbook, believes firmly that combating discrimination, promoting equal opportunity and valuing the differences in individuals is morally, socially and...
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                                                                      The Managing Difficult Participants Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, managing difficult people, people management, managing poor performance, difficult people, conflict resolution, influence skills, poor performers, interpersonal skills
                                                                      The Managing Difficult Participants Pocketbook (PDF Downloadable)
                                                                      A pocketful of tips on how to handle challenges at training courses and meetings. Replacing The Challengers Pocketbook, this is a collection of 24 portraits of 'difficult' participants encountered on training courses and at meetings. Meet the Trapper, the Griper, the Silent Cynic,...
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                                                                        The Emotional Intelligence Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, emotional intelligence, EQ, IQ, emotions, emotions at work, influence, rapport, empathy, people skills, emotional intelligence training
                                                                        The Emotional Intelligence Pocketbook (PDF Downloadable)
                                                                        A pocket-sized book of tips, tools and techniques to imporve your emotional awareness and your ability to manage feelings - yours and those around you. A survey of managers in a leading UK supermarket chain revealed that those high on EI (emotional intelligence) experienced less stress, enjoyed better health, demonstrated higher levels of morale and...
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                                                                          The Employment Law Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, employment law, law in the workplace, workplace law, HR professionals, HR managers
                                                                          The Employment Law Pocketbook (PDF Downloadable)
                                                                          This new, updated edition of The Employment Law Pocketbook, published in summer 2006, provides managers and HR professionals with a quick and ready grasp of employment law. This new, updated edition of The Employment Law Pocketbook, published in summer 2006, provides managers and HR professionals with a quick and ready grasp of employment law. Written from the...
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                                                                            The Energy and Well-Being Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, personal energy, well-being, personal well-being, positive outlook, energy,
                                                                            The Energy and Well-Being Pocketbook (PDF Downloadable)
                                                                            A pocket-sized book of tips, tools and techniques to boost your energy, drive and enthusiasm at work. Physically exhausted? Mentally drained? The Energy & Well-being Pocketbook will get you into shape, show you how to work more healthily and boost your drive and enthusiasm. With a background in the...
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                                                                              The Facilitators Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, facilitator, facilitator skills, facilitation, facilitation skills, facilitator tips, facilitator techniques, trainer skills, training skills, meeting skills, facilitating meetings, meeting management
                                                                              The Facilitator's Pocketbook (PDF Downloadable)
                                                                              A pocket-sized book of tips, tools and techniques for all those who are challenged to bring the best our of people in meetings, teambuilding sessions, project work, problem-solving groups and training events The 'facilitraining rainbow' won't lead you to a pot of gold but it will enable you to decide on the most suitable approach for your next facilitation session. This innovative decision-making model...
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                                                                                The Flexible Workplace Pocketbook (PDF Downloadable) pocketbook, pocket-sized book, flexible schedules, flexible work rules, flexible employment, creating a flexible workplace, flexible workplace, flexibility in the workplace.
                                                                                The Flexible Workplace Pocketbook (PDF Downloadable)
                                                                                A pocket-sized book of tips, tools and techniques on how to choose, implement, support and evaluate flexible work practices. Flexible working recognizes individuals' differing needs, lifestyles and life stages. It's about creating an environment in which people can achieve a work-life balance that leads to fulfilment...
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