In this booklet we will be looking at the very broad topic of quality and business improvement. Because there are a considerable number of specific improvement techniques, we will be focusing our attention on those which seem to be used the most frequently or have achieved significant results. These are: (1) Total Quality Management (TQM), (2) Process engineering/re-engineering, (3) Benchmarking, (4) Just-in-Time (JIT), (5) Managing waste and (6) Six Sigma.
Rapid Skill Builder Series Team Briefing Booklets are short, sharp and succinct resources provide best practice thinking on a range of key topics and are currently available in 50 titles. They are designed to provide a practical method for improving skills and focus on explaining the main steps in the process. On the back page of each booklet, a template illustrates how the process fits together for practical and immediate application.
These resources can be used in many settings, including: staff meetings or other group gatherings where time is limited and you want to discuss a specific skill or topic; pre-course work (to provide a brief and practical introduction to a topic); one-on-one or group coaching; self development; any other situation where a practical best practice process is required and time is limited.
This product is a downloadable PDF. By purchasing this product, you are entitled to print one copy for your use. Photocopying and distributing the booklet to others is a violation of the copyright.