This training guide summary sheet is a 2-sided document with a storyboard on one side and an application template or other supplemental resource on the reverse.
Learning Outcomes
- Identify the four stages of Decide, Empathise, Adapt and Learn (DEAL) contained in the effective negotiation cycle.
- Learn that careful research and planning before the face to face negotiation process is a critical foundation upon which to build a successful outcome.
- Understand the tactics and techniques of negotiation and learn to assess their use and to deploy them yourself.
- Use and apply listening and questioning techniques that help to make successful negotiation �??closes�??.
Storyboard Headings
- Being clear about your objectives
- Assessing the other party�??s needs
- Separating major from minor issues
- Determining your �??opening�?? strategy
- Building bridges of rapport
- Using �??persuasion�?? not �??coercion�??
- Trading your concessions
- Reading and using negotiating �??ploys�??
- Asking probing questions and listening carefully
- Assessing closing responses
- Confirming your understanding and improving
The One Page Coach family of products was designed for trainers, facilitators, coaches, mentors and others responsible for guiding individuals on their learning journey.� Built around a simple storyboard,� One Page Coach resources aim to provide the trainer/facilitator with an integrated set of tools for presenting one of our 96 topics in as little as 2 hours, or as much as a day.
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The One Page Coach? family of products was designed for trainers, facilitators, coaches, mentors and others responsible for guiding individuals on their learning journey. Managers have also found the storyboards and related training materials useful for team meetings and as a reinforcement tool for important training messages.
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