Benchmarking: An RSB Booklet

Benchmarking has been around for a long time. It became popular in the late 1980s when organisations using the process demonstrated its benefits by achieving significant breakthroughs in performance. Benchmarking is based on a philosophy of continuous improvement, where everyone is encouraged to improve the way things are done. It provides a systematic way of studying business practices and learning from other organisations. Benchmarking can be internal (i.e. within the organisation) or external (within the same or different industries, with competitors or non-competitors). This booklet explains the benchmarking process in a step-by-step manner and offers a practical action template that can be applied in almost any situation.

Rapid Skill Builder Series Team Briefing Booklets are short, sharp and succinct resources provide best practice thinking on a range of key topics and are currently available in 50 titles. They are designed to provide a practical method for improving skills and focus on explaining the main steps in the process. On the back page of each booklet, a template illustrates how the process fits together for practical and immediate application.

These resources can be used in many settings, including: staff meetings or other group gatherings where time is limited and you want to discuss a specific skill or topic; pre-course work (to provide a brief and practical introduction to a topic); one-on-one or group coaching; self development; any other situation where a practical best practice process is required and time is limited.

This product is a downloadable PDF. By purchasing this product, you are entitled to print one copy for your use. Photocopying and distributing the booklet to others is a violation of the copyright.