Effective communication is a vital part of almost every activity in the organisation, including the integration of tasks at every level: production, marketing, selling, servicing, budgeting, managing, employee appraisals, etc. Every activity involves communication, within and between departments and individuals. Although communication is a familiar term, its meaning is often confusing. In recent times, the definition of communication has expanded to reflect the mutual exchange required in meaningful communication of any sort. This booklet looks at many different aspects of the communication process but places significant emphasis upon team communication and how it can be made to be most effective.
Publisher: Worldwide Center for Organizational Development
Author: Jon Warner and Anne Sandberg
Publication Date 2007 All rights reserved.
Rapid Skill Builder Series Team Briefing Booklets are short, sharp and succinct resources provide best practice thinking on a range of key topics and are currently available in 50 titles. They are designed to provide a practical method for improving skills and focus on explaining the main steps in the process. On the back page of each booklet, a template illustrates how the process fits together for practical and immediate application.
These resources can be used in many settings, including: staff meetings or other group gatherings where time is limited and you want to discuss a specific skill or topic; pre-course work (to provide a brief and practical introduction to a topic); one-on-one or group coaching; self development; any other situation where a practical best practice process is required and time is limited.
This product is a downloadable PDF. By purchasing this product, you are entitled to print one copy for your use. Photocopying and distributing the booklet to others is a violation of the copyright.