Effective Communication-Level 1: A 20/20 MDS® eLearning Course
Communication plays a crucial part in organizational success. Without effective communication systems and practices no organization will flourish and develop. At both the individual and the corporate level, there are complex issues to be explored.
This module starts with an exploration of what effective communication is and what happens when communication goes wrong. It gives you the opportunity to look at both the underlying process - how communication works - and the individual skills that make it work.
Matching the message to the situation and making sure that the right means of communication is selected are some of the central steps in a range of topics. Planning communication is also seen as an important element and is explored.
It is recommended that participants undertake the Listening Effectiveness Profile in conjunction with this course.
The 20-20 MDS® series by WCOD is a management and leadership development program designed for professionals seeking to improve their management and leadership skills to help them reach their potential in the work world. Until now, the courses and workshops in this program were only available as a complete course of study within an accredited program. WCOD has recently begun making the eLearning courses and workshops from this management and leadership development program available to learners, trainers, coaches and consultants on a course-by-course basis.
The 20-20 MDS® eLearning courses available here are about 3 to 4 hours long, and may be completed in one sitting, or bookmarked and resumed at a later date when time permits. If you or your company are interested in information regarding the accreditation of these courses through the Institute for Leadership and Management, please contact us at info@readytomanage.com.
The 20-20 MDS® series courses and workshops are most appropriate for use with aspiring, junior or middle managers seeking to improve their management and leadership skills to help them reach their potential in the work world. These courses contain a useful mix of theory, practical explanation of concepts.