Handling Poor Performance-Level 1: A 20/20 MDS® eLearning Course
It would be an ideal world (and a naive expectation of managers) to have all employees arrive at work on time every day, with a positive attitude, a strong willingness to work, and a commitment to earn their keep. Unfortunately, in the real world, there are always employees (even if they are in the minority) who are undisciplined, incompetent or committed to getting the most and giving the least. This happens despite our best efforts in selecting and training employees.
Hence, it is sometimes necessary for a manager to intervene when performance standards have not been met. This module deals with how to counsel and (wherever necessary) employees in a positive, constructive manner avoiding wherever possible the need to take formal disciplinary action.
It is recommended that participants also take the Influencing Style Profile in conjunction with this course.
The 20-20 MDS® series by WCOD is a management and leadership development program designed for professionals seeking to improve their management and leadership skills to help them reach their potential in the work world. Until now, the courses and workshops in this program were only available as a complete course of study within an accredited program. WCOD has recently begun making the eLearning courses and workshops from this management and leadership development program available to learners, trainers, coaches and consultants on a course-by-course basis.
The 20-20 MDS® eLearning courses available here are about 3 to 4 hours long, and may be completed in one sitting, or bookmarked and resumed at a later date when time permits. If you or your company are interested in information regarding the accreditation of these courses through the Institute for Leadership and Management, please contact us at email@example.com.
The 20-20 MDS® series courses and workshops are most appropriate for use with aspiring, junior or middle managers seeking to improve their management and leadership skills to help them reach their potential in the work world. These courses contain a useful mix of theory, practical explanation of concepts.